-two fingers will not expand my floating keyboard - why?

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moosbach4 Author

Level 1

21 points

-two fingers will not expand my floating keyboard - why?

In IOS14 I am unable to expand the floating keyboard - what am I doing wrong?

iPad Pro 11-inch Wi-Fi

Posted on Sep 29, 2020 8:40 AM

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Answer 1

Top-ranking reply

moosbach4 Author

Level 1

21 points

Oct 8, 2020 5:12 AM in response to LotusPilot

Thank you once again for trying to help. I have done all the things that you suggest but sad to say they do not solve my problem.

After a lot of trial and error I have discovered

if I open an app with the magic pencil then I get a mini keyboard which will not expand, but if I open the same app with my finger then I get a full sized keyboard. I can shrink it of I use two fingers but it will not re-expand again.
if I use my finger to place a cursor in an app then I get a full keyboard, but if I use the magic pencil then I get an unexpandable keyboard!
if I want a full sized keyboard I must my fingers through out the process.

The “magic” is not so magical but I do like the precision of using a fine point! It just does not work quite as it is described by Apple. Or maybe my iPad is a dud?

Thanks again.

QED

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Answer 2

moosbach4 Author

Level 1

21 points

Oct 6, 2020 3:06 AM in response to LotusPilot

Thank you!

unfortunately, none of the instructions relating to the ‘two finger’ stretching work! This is my problem! The support page is incorrect for the iPad Pro.

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Answer 3

moosbach4 Author

Level 1

21 points

Oct 8, 2020 5:45 AM in response to LotusPilot

But no where does it tell you that!

Thank you again

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Answer 4

Oct 8, 2020 5:23 AM in response to moosbach4

Your use of an Apple Pencil was not previously disclosed or suggested. As you observe, the behaviour of the Floating Keyboard differs when invoked from the Pencil - and as now described, is entirely consistent with that normally expected...

The Floating Keyboard can be freely repositioned, or expanded to full size, when using touch - but is of fixed size when invoked by the Pencil.

Apple do invite constructive feedback and feature requests via their feedback portal:

Feedback - iPad - Apple

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Answer 5

Oct 5, 2020 4:13 PM in response to moosbach4

Hello moosbach4.

Thanks for reaching out to Apple Support Communities. We understand that the onscreen keyboard is not working for your iPad since updating the software. We will be glad to assist. Let's check your keyboard settings and try a restart:

Type with the onscreen keyboard on iPad

Restart your iPad

Cheers.

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Answer 6

Oct 8, 2020 5:53 AM in response to moosbach4

Nowhere?

The iPad User Guide for iPadOS is an often overlooked and rich source of information. Here are links to both the downloadable and online versions of the Guide:

‎iPad User Guide on Apple Books

iPad User Guide - Apple Support

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Answer 7

Oct 6, 2020 3:19 AM in response to moosbach4

It certainly works with my iPad Pro models of iPad...

Place two fingers on the floating keyboard.
Spread your fingers apart to enlarge the keyboard back to full size.

If you continue to have difficulties expanding the keyboard, a forced-restart may resolve an isolated problem:

On an iPad with a Home button: Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.
On an iPad with Face ID: Press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the top button. When the Apple logo appears, release the button.