Mail app is not working on my iPhone 15 after iOS 18.5 update

Same issue. iOS 18.5 update yesterday, stuck email, now black screen after removing then reinstalling app. Starting to impact other apps as well with slowdown.

As of 6-5-2025 at 8am mine is not working and hasn’t been for like 2 days!!!

*** Workaround ***

Hi guys, I contacted my local Apple Support and they provided a workaround that fixed this issue on my iPhone:

Settings > General > Transfer or Reset [Device] > Reset > Reset Network Settings

You might want to give it a try...

Interesting. I have not had a black screen, but suddenly my accounts stopped downloading emails for a couple of days. Just on iPhone - my iPad continued to receive them. Once saw an error that the Google imap server was not responding, so I deleted my Google account an re-enabled. That didn't work. Restarted the phone, and after an hour or so the account downloaded emails again. So far so good, but sounds like something is flaky with iOS 18.5 Mail.app.

Mine either gives a white screen with no text at all, or shows the 'All inboxes' with the rest all white screen.

It can look like that for minutes, even after exiting and restarting the Mail app.

Sometimes it is better after a reboot of the phone, but usually not.

It started last week for me. I think I updated a while before that.

Thanks

My wife's iPhone11 has this issue and this from SimplyMac seems to have resolved for now at least !

1. FIX AUTOCORRECT AND KEYBOARD ISSUES

• Go to Settings > General > Keyboard, disable features like “Auto-Correction” or “Smart Punctuation” as a temporary workaround.
• Add custom text replacements (Settings > General > Keyboard > Text Replacement) to manually override broken corrections.

When I go to the App Store it simply gives me an option to open the mail app - no option to update nor info on which version of mail it is.

Having the same issue - iPhone 13 Pro Max running iOS 18.5

In my case, running dark mode - I'll tap on inbox and either get a blank black screen, or it will load the inbox but not allow for scrolling or tapping on an individual email to read it. just seems to lock up.

Restarting the iPhone seems to be the only solution currently.

Ive been dealing with the same issue for a few days—at least. After seeing all the posts here I called Apple Support. He seemed unaware of this issue. (I directed him here.) He had me delete and reinstall my email account. After we got off the phone, the problem started up again. Restarting helps for a little while. Now my wife’s phone is having that issue.

So earlier, I had posted that they had me delete the email account from settings then add the email again. It didn’t seem to work—even after a restart. Later, last night I restarted again, and since then, all has been good. (Hope I didn’t just jinx it.) If you want to try it, be sure you know your email password. Go settings—>apps (very bottom of page)—>mail—> mail accounts. Delete the account, then add again. Hope it works.

Same here - is there any official response from Apple on the issue (other treads...)

This worked for 15 minutes. Now not working again. Any other suggestions?

Solution: Go to app store and update the mail app. The auto update doesn't seem to be working.

Did you try updating the mail app in the app store? This worked for me this morning.