i processed a refund to go back to my apple pay virual card. The money shows as a deficit on my account . but it was refunded back. it is not showing that i have the money in my balance. When will Apple Pay show the money as an available balance?
[Re-Titled by Moderator]
Original Title: Where’s my refund?
iPhone XR, iOS 17
Apple is not involved in any way with the refund of purchases. The funds essentially transfer from the merchant’s account, through the merchant’s credit card processor to the issuer (bank) of the credit card you used.
In my experience, the merchant is generally the bottleneck. Transfer and availability of funds/credit to you is normally 3 to 5 business days once the merchant actually initiates the transfer/refund. Merchants are permitted to delay refunds up to 30 days.
Contact the merchant and request the Acquirer Reference Number ( ARN). Once you have the number, give it to the bank and they can trace the transfer. Good luck.
Why is my Apple Pay refund not showing as available balance?
