Sold me an outdated 2021 model iMac when the purchase was in 2023

iMac 24’ M1 purchased 2023 and they sold me a 2021 manufacturing date not only is the device already outdated by industry standards, but its current trade-in value has plummeted to under £250. 


[Edited by Moderator]

Posted on Jun 5, 2025 4:02 AM

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Posted on Jun 5, 2025 6:58 AM

Do you have a question?


Any given Mac model, once released for sale to the public, remains virtually unchanged throughout the run of its production until it is replaced by the next, updated model. This is similar to the way car makers market their vehicles. But instead of noting a "date of manufacture" which changes annually for cars, the Mac's "release date" remains the same throughout the production run, which has been known to last a couple years for some Macs.


If you buy a new Mac directly from Apple, you will always be sold the most currently released model.


If you buy a new Mac from any other reseller, you may be offered a model for which production has ended. Though that Mac is still "new, in the box", it may have a release date of a year or more earlier, and you will likely have paid a little less for it than if it were the current model.


If you shop for a new Mac based on price alone and anywhere but Apple directly, you probably won't be buying the current release. But usually you can still expect to get a solid eight to ten years of productive life from the computer.

6 replies
Question marked as Top-ranking reply

Jun 5, 2025 6:58 AM in response to bradsimpson76

Do you have a question?


Any given Mac model, once released for sale to the public, remains virtually unchanged throughout the run of its production until it is replaced by the next, updated model. This is similar to the way car makers market their vehicles. But instead of noting a "date of manufacture" which changes annually for cars, the Mac's "release date" remains the same throughout the production run, which has been known to last a couple years for some Macs.


If you buy a new Mac directly from Apple, you will always be sold the most currently released model.


If you buy a new Mac from any other reseller, you may be offered a model for which production has ended. Though that Mac is still "new, in the box", it may have a release date of a year or more earlier, and you will likely have paid a little less for it than if it were the current model.


If you shop for a new Mac based on price alone and anywhere but Apple directly, you probably won't be buying the current release. But usually you can still expect to get a solid eight to ten years of productive life from the computer.

Jun 5, 2025 5:47 AM in response to bradsimpson76

The 24" M1 iMac was part of Apple's new lineup until October 2023 – and Apple Authorized Resellers might have had a few left for sale after that. If you bought a 24" M1 iMac from Apple's Certified Refurbished store, that might have been at any time during 2023 when they were in stock. (There are 24" M1 iMacs in the Certified Refurbished store today.)

Sold me an outdated 2021 model iMac when the purchase was in 2023

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